Segment is a customer data hub that can collect and load your user tracking analytics data into a SQL database.
Help Scout help desk software provides businesses with marketing automation, reports, live chat features, and more that help them increase internal productivity and personalize customer interactions. In the big picture, this allows them to streamline their communications and hone long-term strategies, thereby improving customer satisfaction and sending more effective communications.
Bring all your Segment data to Amazon Redshift
Load your Segment data to Google BigQuery
ETL all your Segment data to Snowflake
Move your Segment data to MySQL
Bring all your Help Scout data to Amazon Redshift
Load your Help Scout data to Google BigQuery
ETL all your Help Scout data to Snowflake
Move your Help Scout data to MySQL
List, retrieve, create, or update conversations to keep your team on the same page, and use built-in chat and features to make conversations with customers more efficient, useful, and effective.
Create conversation threads, update thread text, and retrieve the original thread text to stay on top of customer interactions and maintain communications over time.
Move and add Help Scout attachments easily and effectively to ensure efficient communications and send targeted, personalized messages.