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See our latest support metrics
92%
Customer Satisfaction Score
2m
Average First Response
51m
Average Time to Resolution
ETL & Reverse ETL FAQ
How frequently can I schedule my package to run?
A package can be scheduled to run from every 5 minutes (on Enterprise plan) to whatever time frequency is needed. However, to avoid a build up of incomplete package runs, the schedule frequency should be set to a time greater than the time it takes that given package to run.
How many packages can run on a schedule?
In general, up to 3 packages can run concurrently. When there are greater than 3 packages scheduled to run, the remaining packages will run once the cluster resources become available as the packages already running finish.
Can I purchase additional cluster resources?
Yes, additional cluster resources can be purchased ($1,000/cluster/month) to allow more packages to run concurrently and/or to allow packages to run faster where possible.
Do you offer Professional Services?
Yes, we offer both Professional Services plans based on your needs as well as a Cruise Control option where we build and maintain your pipelines for you.
We’re committed to delivering the best support in the industry
See our latest support metrics
92%
Customer Satisfaction Score
2m
Average First Response
51m
Average Time to Resolution
ELT & CDC FAQ
How do I estimate my monthly Integrate.io ELT cost?
The price of Integrate.io ELT is based on data volume; it scales with the number of rows. Every time we replicate a new or updated row from one of your data sources, this counts against your total row limit for the month.
The best way to predict your data volume across all data sources is to connect all of your data sources during the trial period, when you will be able to view a detailed breakdown of the volume of data being pushed by each data source.
What if I go over the rows allotted in my current plan?
We never want you to lose access to fresh data. So instead of shutting down your data pipeline once you hit your monthly row limit, we will let you know as you approach your limit and you will be able to reduce the frequency of updates or upgrade your plan. If you choose to upgrade, your plan will change that day and you will be charged only for the time remaining in your billing cycle.
If your surge is temporary, you can opt to not upgrade and simply pay the overages on your plan tier for that month. Overage rates are also displayed under each plan above.
What if I need more than 600 million rows per month?
No problem! Contact your Account Rep or sales@integrate.io and we can share pricing based on your predicted volume.
Choose Your Free Trial
ETL & Reverse ETL
Formerly Xplenty
Low-code ETL with 220+ data transformations to prepare your data for insights and reporting.
ELT & CDC
Formerly FlyData
Replicate data to your warehouses giving you real-time access to all of your critical data.
API Generation
Formerly DreamFactory
Generate a REST API on any data source in seconds to power data products.