Data Integration for Insurance & Employee Benefits

Eliminate manual file transfers between carriers, TPAs, brokers, and HR systems. One centralized, vendor-agnostic hub automates enrollment, eligibility, and claims data exchange: any file, any format.

The Intelligent Benefits Data Hub

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HIPAA compliant · BAA · SOC 2

Trusted by 1,100+ data and ops teams saving millions of IT tickets with Integrate.io

Philips
Customer Since:
May, 2023
Caterpillar
Customer Since:
July, 2018
case study
DPD
Customer Since:
August, 2019
7-Eleven
Customer Since:
August, 2017
Samsung
Customer Since:
August, 2021
case study
Boston Red Sox
Customer Since:
August, 2025
Accenture
Customer Since:
August, 2017
McGraw Hill
Customer Since:
August, 2022

Without a central hub, benefits data exchange is slow and painful

Every new connection is a project

Specs, mapping, testing, and sign-off go back and forth between partners, and a single new feed can take months to go live.

Every partner sends a different file

Employers, TPAs, health plans, and point solutions each have their own layout, so a file built for one partner needs rework for the next.

Late, wrong, or missing files

A missing or malformed eligibility file leaves members unable to use their benefits until someone notices and chases it down.

Feeds only one person can change

Mappings live in spreadsheets and scripts that only one specialist knows how to update.

How the Intelligent Benefits Data Hub works

Receive any file, any format

Pick up CSV, Excel, fixed-width, XML, JSON, and X12 834 files over SFTP, email, cloud storage, or API, from any vendor.

Encrypt and decrypt with PGP

Decrypt PGP files as they arrive and encrypt outbound files with each receiver's key before delivery.

Map and validate

Map each file to the receiver's layout with low-code transformations, and check it against their spec before it goes out.

Deliver on schedule

Send 834, fixed-width, or CSV files to every partner on the schedule each one expects.

Get alerted when something changes

Alerts by email, Slack, Microsoft Teams, or PagerDuty when a file is late, missing, or fails a check, so your team hears about it first.

Integrate.io benefits file pipeline validating an employer enrollment CSV and packaging it for carrier delivery over SFTP

Built for every party in the benefits ecosystem

Pick your role to see how the Intelligent Benefits Data Hub works for you.

Plan sponsors and advisors

  • Employers

    Send enrollment and eligibility data from your HRIS to every carrier, TPA, and benefits vendor, in the format each one needs.

    See how it works: Employers
  • Brokers

    Turn Ben Admin and HRIS enrollment files into each carrier's format for every employer client, and run them all for one fixed fee.

    See how it works: Brokers
  • Taft-Hartley Funds

    Bring carrier and contributing employer files into your fund's system and send eligibility to every vendor, on a budget you can plan.

    See how it works: Taft-Hartley Funds
  • Associations & PEOs

    Bring every carrier's policy and membership files into your own database and push eligibility to the vendors your members use.

    See how it works: Associations & PEOs

Administrators, carriers, and vendors

You build it, or we build it

Your team builds

Benefits and ops staff build feeds in a low-code designer after training, with a dedicated Solution Engineer to help.

Or our team builds for you

Send the specs and our team builds and runs the feeds for you.

Build once, clone for every client

Copy a working feed for the next employer and change only what differs. New feeds go live in days, not months.

AI that builds the pipeline

Build and edit feeds with AI assistants over MCP. The AI works on the pipeline, and member data never reaches the model.

Integrate.io pipeline designer with an AI assistant building and validating a client file mapping

Built for HIPAA-regulated member data

HIPAA compliant, with a BAA

Integrate.io signs a Business Associate Agreement and runs every benefits pipeline under HIPAA controls.

Member data isn't stored

Files pass through the pipeline on their way to the receiver and aren't kept on our side.

Encrypted files and transfers

PGP-encrypted files and encrypted SFTP transfers to every partner.

SOC 2 and access controls

SOC 2 audited, with custom user roles so each person sees only the feeds they work on.

Integrate.io file workflow validating a member roster and encrypting it before delivery

See the Intelligent Benefits Data Hub with your own files

Bring a sample file and we'll show you how it maps to each receiver's format.

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FAQ

Frequently asked questions

Clear answers to the questions teams ask when evaluating Integrate.io.

Still have questions?

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What file formats does the Intelligent Benefits Data Hub support?

Files come in as CSV, Excel, fixed-width, TXT, XML, JSON, or X12 834, over SFTP, email, cloud storage, or API. They go out as 834, fixed-width, or CSV in whatever layout each receiver needs.

Do we need EDI or 834 expertise to use it?

No. Most benefits files are CSV or Excel, and the hub maps them in a low-code designer. When a receiver needs an 834, the hub produces it from your mapped data.

How long does it take to set up a new feed?

Days, not months. Once one feed is built, the next client's feed is usually a copy with a few changes.

Is the hub HIPAA compliant? Will you sign a BAA?

Yes. Integrate.io signs a BAA, member data passes through without being stored, files can be PGP encrypted, and the platform is SOC 2 audited.

Who builds the feeds?

Either side. Your team can build them after training, with a dedicated Solution Engineer, or our team builds and runs them to your spec.

Does it replace our TPA, Ben Admin platform, or carrier connections?

No. The hub sits between the systems you already use and moves data between them. It's vendor-agnostic, so it works with whichever carriers, TPAs, and platforms you choose.