AskNicely is a survey tool that allows users to collect and act on real-time customer feedback using the net promoter score (NPS) framework. This helps them accurately understand their performance and increase their customer retention, reviews, and referrals.
About Dundas BI
As a visually-focused business intelligence platform for enterprises, Dundas BI includes customizable dashboards, stunning visual analytics, and multi-age reports to present your data in a way that drives faster decisions. Through its customizable and interactive charts, maps, scorecards, gauges, and other features, Dundas BI offers fully open APIs and built-in functionality so users can finetune nearly every aspect of their visual presentations.
Popular Use Cases
Bring all your AskNicely data to Amazon Redshift
Load your AskNicely data to Google BigQuery
ETL all your AskNicely data to Snowflake
Move your AskNicely data to MySQL
Bring all your Dundas BI data to Amazon Redshift
Load your Dundas BI data to Google BigQuery
ETL all your Dundas BI data to Snowflake
Move your Dundas BI data to MySQL
AskNicely's End Points
Use simple one-touch surveys to generate valuable customer feedback. Then, use this information to create and track your Net Promoter Score (NPS) based on product, channel, rep, etc. This can help provide customer analytics both within AskNicely and in other data sources.
Utilize the survey information both to better interact with your customers and to empower your team. With the survey results, your whole company can gain an accurate understanding of customer experience and your team can take immediate action to drive retention, upgrades, reviews and referrals.
Use your NPS to track your performance over time and see the impact that your marketing and sales campaigns are actually having on customer intent.
Increase the number of customer responses with AskNicely’s automations and optimizations. Then, integrate this customer feedback with other relevant data sources to get a comprehensive overview of your customers and improve your long-term business strategies.
View important metrics for your account like your NPS and the percentage of your respondents that had positive or negative survey responses. This provides a broader view of your survey performance that can help you determine your overall business performance.
Dundas BI's End Points
Dundas BI Customizable Dashboards
Dundas BI features real-time, self-service dashboards that measure vital performance and business metrics — so you can visualize, analyze, and understand information from different business systems on a single dashboard. The service allows you to build and customize your own dashboards with an easy, drag-and-drop interface for high-quality, professionally-designed presentations. More advanced users can also write scripts for more nuanced data requirements.
Dundas BI Data Visualizations
Dundas BI prides itself on offering powerful, flexible, customizable, and stunning data visualization features. When combined with the platform's built-in interactive dashboard features, Dundas BI's visualizations offer the ability to explore and interact with rich reports so you can drill into the exact details you want to understand.
Dundas BI Reporting Features
Dundas BI's reporting features empower the creation of multi-page and ad-hoc reports. The drag-and-drop functionality allows anyone to merge diverse data into a single report to create complex views of your information. In addition, automation tools let you preschedule the sharing of reports through email delivery, printing, and more.
Dundas BI Mobile Experience
Dundas BI is a 'mobile-first' platform that offers full compatibility with mobile devices through its use of HTML5. This allows you to design, interact with, and share Dundas BI dashboards, scorecards, and reports with either a desktop, laptop, or mobile device. Dundas BI even allows you to perform complex data analysis within your mobile device.
Dundas BI Analytics Tools
Dundas BI offers predictive data analytics, including real-time access to stunning visual analytics derived from your data. The analytics tools empower non-tech-savvy users to design, build, view, interact with, track, and share vital business metrics without any assistance from your tech team. Novice users can even set up data connectors, hierarchies, metrics, and make use of data cubes on a basic level.
Dundas BI Platform Compatibility
Whether you need to deploy Dundas BI on-premises or in the cloudDundas BI, the platform is compatible with the widest variety of IT standards. You can run Dundas BI under the protection of a firewall or on a public cloud solution like Amazon AWS, Google Cloud Platform, or Microsoft Azure. Compatible data sources include RDBMS and OLAP, Flat files, Web services, and more. Plus, the platform has a data cube layer that offers built-in ETL capabilities.
Dundas BI Integrations
Dundas BI's seamless data integration allows you to embed the solution into your web applications, software, and existing systems like Client Portals and CRM systems.