Intercom is a powerful set of tools for better managing your company’s customer support system. It includes a help center with a feedback system, which you can use to focus future articles on the growing needs of your customers, and it also provides a robust conversation system that allows you to assign support teams to customers based on specific criteria (about the customer or discussion topic), rather than just based on availability. Intercom is designed to create a more effective customer support network by specifically tracking and targeting your customers’ needs.
LinkedIn is a business and employment-oriented social network that allows users to build profiles, connect with others, and share relevant information. One of the biggest social networks, it is primarily used for professional networking, online recruiting, and to seek employment.
Popular Use Cases
Bring all your Intercom data to Amazon Redshift
Load your Intercom data to Google BigQuery
ETL all your Intercom data to Snowflake
Move your Intercom data to MySQL
Bring all your LinkedIn data to Amazon Redshift
Load your LinkedIn data to Google BigQuery
ETL all your LinkedIn data to Snowflake
Move your LinkedIn data to MySQL
Intercom's End Points
Track the content of conversations and who is involved in them. This can be used to generate data about which topics customers are most concerned with so that you can further focus your support efforts accordingly.
Sort specific groups of users and companies that you are communicating with by creating an easily searchable tag that permeates all of your intercom databases, and you can use that tag to integrate other data about those groups throughout intercom.
Collect valuable customer data for your CRM, including basic contact info such as name, email address, and phone number but also more specific data, such as when they signed up, last signed in, and the tags associated with them.
Track the progress of your business relationship with companies (including a list of their users). Use that data to monitor how well your support network is meeting a company’s needs and how much of your overall revenue comes from each of the companies that are interacting with your business via intercom.
Automatically categorize users based on set criteria. Then Intercom can assign support teams based on that criteria, which allows you to more easily match customers with the support team members that can best assist them.
LinkedIn's End Points
Get a detailed overview of organizations and search across organization profiles by industry, location, size, and more. This can help you understand your demographics and send targeted, accurate communications.
With this API, you can use LinkedIn to quickly sign in to other applications, with access to your name, photo, headline, and email address. Also easily connect to 1st degree connections and discover 2nd degree connections, thereby maintaining your networks and keeping your contacts across platforms.
Retrieve recommended jobs, search through LinkedIn jobs, and enable people to save jobs on their account.
Manage and promote your ads on LinkedIn, thereby raising brand awareness, building relationships, and driving quality leads.
LinkedIn Share and Social Stream
Share your content and insights through your professional network, distributing it via the network update stream. This stream has all of the content and changes happening in your 1st and 2nd degree networks, offering a place where you can widely distribute information and expand your influence.