UserVoice offers product developers a single interface that collects and analyzes customer feedback from a variety of sources. This gives product makers clear, actionable insights into how to improve their offerings. UserVoice eliminates the need to send out surveys, log emails, and search through message boards when trying to understand customer experiences. When a customer reports a complaint or submits an enhancement request through UserVoice, the customer stays in the loop with updates on how their submission is being considered and resolved. This boosts customer engagement and willingness to provide feedback and ideas for product improvement in the future.
As a flexible business intelligence solution, QlikView services over 24,000 organizations around the world. The platform includes easy-to-use BI tools that facilitate the consolidation, searching, and visual analysis of your data for deeper business insights and better decision-making. Perhaps the most popular part of QlikView is the fact that it takes only minutes to learn how to use this highly intuitive platform, which offers an endless variety of querying capabilities without you needing to apply strictly defined structures to your data. Plus, QlikView is neatly packaged in a clean and simple user interface.
Bring all your UserVoice data to Amazon Redshift
Load your UserVoice data to Google BigQuery
ETL all your UserVoice data to Snowflake
Move your UserVoice data to MySQL
UserVoice includes a custom-brandable, stand-alone web portal, where your customers can go to provide direct feedback. Users can type in their feedback while receiving auto-suggestions to match their feedback with existing user suggestions. This reduces the chance of feedback duplication and facilitates the surfacing of top ideas. If an issue or enhancement suggestion doesn't exist, users can add a new one. Then, other customers can upvote the suggestion to help you understand the requests to address with the highest priority.
The Contributor Sidebar is a UserVoice web browser extension that customer-facing teams can use to relay the feedback they capture while interacting with customers. Instead of needing to send an email or drop a post-it note off on a manager's desk, sales associates and customer-facing reps can submit feedback and ideas about enhancement requests and areas for product improvements into the UserVoice system. The Contributor Sidebar browser extension also allows sales teams to connect the feedback they send to an actual customer, who will receive email updates on the status of his or her enhancement request. The sidebar also keeps customer-facing teams in the loop on new developments and progress so they can communicate news to the customers they interact with.
UserVoice analyzes and groups incoming feedback into easy-to-understand product improvement suggestions, so development teams can understand the number of customers requesting the same improvements. Through visual metrics, graphs, and charts, UserVoice presents valuable information, such as the revenue represented by the customers making specific enhancement requests and how many users want those improvements. This empowers development teams to prioritize the most valuable improvement opportunities.
QlikView prides itself on being an 'agent of transformation' for businesses and organizations via the 'Qlik Sense' associative data analytics engine and artificial intelligence technologies. Moreover, the solution's multi-cloud architecture gives you the freedom to deploy whatever combination of on-premises, private cloud, or SaaS you want. Scale to the parameters you require with open APIs, data integration features, and flexible governance. QlikView empowers all team members — regardless of their technical skill levels — to participate in making better, data-driven decisions.
QlikView acquired Attunity to bring enterprise-level data integration and real-time analytics to its customers via a 'DataOps' approach to data integration. The platform automates data streaming, refinement, cataloging, and publishing to offers real-time data that's ready for analytics.
QlikView's embedded analytics features allow you to seamlessly embed your QlikView analytics content and interactive dashboards within products, websites, portals, and applications. This empowers users and customers to access important information, metrics, and insights without needing to switch to a separate platform.
QlikView's developer platforms provide the tools your developers need to build, extend, and launch customized, data-driven apps and analytics. The solution offers native, cloud analytics development through the Qlik Core platform — which features an associative engine and open source libraries. This empowers developers to create interactive applications that you can deliver at any scale in any cloud-based architecture.