Marketing automation is a critical component of any successful business. It allows you to automate your marketing efforts and streamline how you manage your campaigns from start to finish. But choosing the right software can be tricky, with so many options available on the market today. This article will explore different types of marketing automation solutions and highlight what features make them unique and their pros and cons. By the end, we hope that you'll have a better understanding of which solution might work best for your company's needs.

Table of Contents 

  1. What is Marketing Automation Software, and Why Should You Use it?
  2. Types of Marketing Automation Software
  3. How to Choose the Best Marketing Automation Software for Your Business
  4. The Benefits of Using Marketing Automation Software
  5. How Can Help You

What is Marketing Automation Software, and Why Should You Use it?

Marketing automation is software that automates your marketing tasks. It can perform repetitive, time-consuming tasks, so you don't have to manually copy and paste the same information over and over again. This will allow you to focus on more strategic, value-adding activities that help move your business forward.

Types of Marketing Automation Software

There are many types of marketing automation tools available for businesses today, each with its own unique features designed to meet different needs depending on size, industry, or company goals. Let's take a closer look at some common options:

Lead Nurturing/Segmentation 

These platforms are designed specifically for lead nurturing campaigns. Companies send automated emails based on user behavior to keep potential customers engaged until they reach out to you. Some of the most popular tools in this category are Marketo, Pardot, and Hubspot.


These platforms focus on sales automation by providing a CRM system to organize leads and keep track of critical customer information like purchase history or contract expiration dates. Some examples include Salesforce and Keap.

Email Marketing Automation

This type focuses specifically on designing automated email campaigns within your existing email services provider like Mailchimp, Constant Contact, or Aweber. Depending on which one you choose will determine how many options you have available for design, but all offer some level of segmentation based on user behavior.

Mobile Marketing Automation

These platforms create promotional offers and coupons via text message or push notifications to drive in-store visits or sales conversions. Some options include Urban Airship, Leanplum, and Vibes Media.


This type of tool provides analytics & reporting capabilities that help you track key performance indicators (KPIs) like open rates, clicks, customer acquisition costs, and user behavior so you can create better campaigns moving forward based on the available data. Examples include Google Analytics, Kissmetrics, and Hubspot.

How to Choose the Best Marketing Automation Software for Your Business

Choosing the right marketing automation solution can be a daunting task, especially if you're starting your business. Here are some tips to help guide you in the right direction:

  • Determine your business goals. What are you trying to accomplish by using marketing automation? Do you want more leads, sales conversions, or better customer retention rates? Highlight the most essential features that will help move your business in this direction and consider these when deciding which tool might work best for you.
  • Consider what type of tools are included with each platform. Some solutions require additional fees for specific capabilities, while others may consist of them at no cost. For example, some platforms offer lead nurturing functionality but do not have an email service provider (ESP) component, so they need to be integrated with another solution like Mailchimp or Constant Contact if needed.
  • Review pricing options available. Marketing automation is typically a subscription-based model, and the cost varies based on what features you need. Look at your budget and consider how much investment is required to get started with a new solution, but don't let price be the only deciding factor when making your decision. The most expensive option isn't always going to provide the best results for every company, so make sure you do thorough research before committing.

The Benefits of Using Marketing Automation Software

The ultimate goal of using marketing automation software is to increase revenue by improving your lead generation and conversion rates. There are a few things you should know about how this type of solution can help, including:

Increased Lead Generation

Marketing automation can help you get more qualified leads for sales by allowing your team to follow up with the right prospects at the perfect time via automated emails and triggered in-app messages.

Improved Conversion Rates

You'll see a higher rate of conversions when marketing is done well, primarily if it's driven through an integrated solution that brings together all aspects of your business across email, social media, website engagement (including search), real-time interactions on mobile devices & web browsers, etc. This makes it possible to engage better people who are already familiar with or interested in what you have to offer vs. cold outreach only strategies which typically yield much lower results overall despite often being heavily promoted as "the best way" to generate leads for your business.

Improved User Experience

Automate the right processes at the right time based on behavior, so your users have a smoother experience. For example, if they abandon their shopping cart without making a purchase, you might use an automated message to send them a discount code for 15% off to entice them back and help close the sale. You can also use triggered messages at certain stages of the signup process to make it easier for prospects by giving them relevant information based on where they're currently in the funnel, so there's less guesswork involved before converting.

How Can Help You is the all-in-one cloud software solution that allows you to connect your entire business marketing data into one central hub easily, so you have everything needed at your fingertips when it comes time for reporting & analysis across multiple platforms + data sources without any additional work required on your part after setup.

Our customers use our platform in several ways, including:

Automating Lead Nurturing and Scoring

Follow up with leads based on their interests or behavior in real-time via triggered emails & in-app messages, increasing response rates while reducing wasted effort by sales teams who are forced into using manual email blasts instead, which can be very inefficient if done wrong due to lack of messaging personalization + tracking.

Automating Lead to Opportunity Matching

Track all data related to each customer interaction, including email opens, website visits, and more, then match those interactions with the right sales opportunities for your reps. This makes it possible to close deals faster by putting insight into their hands that match what they see in real-time. Hence, everything is accurate vs. making educated guesses based on limited data, which can often result in misalignment of priorities and other problems. 

Using Predictive Scoring & Modeling Tools

Learn how likely any prospect or existing customer may be to buy from you (or not) across multiple platforms + devices, allowing for smarter targeting limits wasted outreach efforts while increasing response rates overall because messages are relevant rather than random.

Real-time Marketing Insights via an Always Up-to-date Dashboard

See what's working and where you can improve on the fly by monitoring all your marketing activities across every channel in one place without having to go back through individual platforms like Facebook, Google Adwords, etc.

These are just a few ways has helped our customers automate their business processes while improving results via more targeted outreach. If your business is looking to run more efficiently, increase response rates for your marketing efforts, and improve ROI while doing so, schedule a demo with through the link here.