MongoDB Atlas is a cloud database service for applications that works with Amazon AWS, Microsoft Azure, and Google Cloud Platform. The database service seeks to comply with the most stringent data security and privacy standards while offering a reliable suite of drivers, tools, and integrations. By automating numerous database management tasks, MongoDB Atlas helps developers build apps faster with less human error.
Revinate's Guest Data Platform includes a suite of products and tools to support the automation of marketing and reputation management activities in the hotel and hospitality industry. These include Revinate Marketing, Revinate Hotel CRM, and Revinate Guest Feedback.
Bring all your Revinate data to Amazon Redshift
Load your Revinate data to Google BigQuery
ETL all your Revinate data to Snowflake
Move your Revinate data to MySQL
The automated security features included in MongoDB Atlas let you monitor who has access to your data while securing your information against unwanted intrusions. Also, due to the platform's automation of mundane operational tasks — like provisioning and configuration, patching and upgrades, monitoring and alerts, advanced security automation, and disaster recovery — you don't have to be a data science expert to set up and run your databases.
MongoDB Atlas provides a variety of database security layers including advanced access control, IP whitelists, in-flight data encryption through TLS/SSL, optional encryption of your file system, and network isolation through Amazon VPCs and VPC Peering.
MongoDB Atlas offers multiple servers to provide 'always-on' availability. Even if your primary master goes down, multiple backups ensure that your system is always up and running.
The advanced backup and recovery features for MongoDB Atlas guard against data corruption. Whether the threat is from hackers or a team member's innocent mistake, you can rest easy knowing that, after a catastrophic, event you'll have a backup copy to recover your system from a specific time in the past.
MongoDB Atlas provides detailed information and statistics about your database systems. By organizing this information in numerous ways, the platform helps you understand when important changes or upgrades to your system may be necessary. Moreover, if it's time to make changes, you can provision new server instances in a flash.
Whether it's a new technology upgrade to improve database efficiency or a security patch to protect against a new security threat, MongoDB Atlas automatically upgrades or lets you upgrade with a single click, so you can take advantage of features as soon as they're available. Upgrades happen in a matter of minutes without any downtime required.
MongoDB Atlas includes a suite of tools that allow you to select your regions, billing options, and more — allowing you to customize server instances to your desired specifications.
MongoDB Atlas scales up and down — or scales out horizontally through automatic sharding — according to the needs of your company with zero application downtime. This allows you to grow beyond the limitations of one server without making your application too complex. Moreover, the platform's automatic balancing keeps information equally distributed across multiple replica sets as your data volumes grow, or as your cluster increases or decreases.
Revinate Marketing includes drag-and-drop, no-code tools to help you establish better relationships with guests through beautiful, responsive email marketing campaigns. The platform's email marketing tools facilitate the creation and sending of relevant, personalized electronic communications that stand out in your hotel guest's busy email inboxes.
Revinate's no-code interface empowers non-tech-savvy users to create automated lifecycle email drip campaigns. The platform allows you to quickly build and send emails that notify guests of hotel discounts, promotions, and special offers. You can also personalize your email campaigns through triggered automation, dynamic content, segmentation, and merge tags.
Revinate Marketing also includes powerful analytics tools to provide the actionable insights you need to understand what's working and boost conversion rates. Perform A/B testing on your subject lines, copy, offers, and calls to action to identify what produces the highest chance of conversion. Monitor and benchmark the results of your campaigns, see where guests are clicking, and understand guest behavior in response to your marketing through easy-to-understand, real-time reports.
Revinate Hotel CRM supports the building of better guest relationships through Rich Guest Profiles. Rich Guest Profiles centralize the data you have for guests, allowing you to integrate multiple sources of information into a single hotel CRM system for a high-level view of all guest data. Pull and integrate information directly from your property management system (PMS), so you can see all information related to each guest, including guest stay history, guest survey results, loyalty scores, campaign engagement, total lifetime value, and other valuable statistics.
Revinate Hotel CRM pulls insights from your Rich Guest Profiles to create Custom Arrival Reports. These provide your team with detailed information to surprise and delight arriving visitors. The platform's Database Insights tools offer real-time reports that show your top booking channels, most profitable geographies, and new business opportunities.
Integration with over 75 PMS systems means you'll be able to pull data from most property management systems for the best insights possible.
Revinate Guest Feedback consolidates and reports on data from guest surveys and reputation management, so you have the actionable data you need to improve your guest experiences and online rankings. Guest Feedback tools help you manage your reputation by allowing you to respond to negative and positive guest reviews — on Booking.com, Google, TripAdvisor, and other sites — from a single interface. The platform includes a ticketing system so you can communicate hotel service-related problems to the relevant staff or department for the swiftest resolution possible. Revinate Guest Feedback also lets you manage all of your hotel's social media accounts from one place.
Revinate Multi-Hotel Analytics and Reporting features allow you to (1) scale your marketing and reputation management activities and (2) derive analytical insights for all your hotel locations. By providing a holistic view of all data related to multiple PMSs, CRMs, hotels, and guest record systems, you identify the best ways to improve guest satisfaction across all of your departments and hotel locations.