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Max Fang
Data Engineer, Leukaemia Foundation of Australia
Industry: NGO
Location: Brisbane, Queensland
Company Size: 51-200

CHALLENGES

  • Inefficient Manual Processes: Reliance on manual handling and Excel spreadsheets led to slow decision-making and risked inaccuracies.
  • Fragmented Data Sources: Managing data from multiple disconnected platforms, including Salesforce, Google Analytics, and social media (Meta, TikTok, Google Ads).
  • Limited Internal Resources: With a small, specialized data team, the foundation needed a solution that required minimal engineering effort and was easy to maintain.
  • Seasonal Traffic Surges: Annual fundraising campaigns, especially "The World’s Greatest Shave," generated intense spikes in web traffic, placing stress on their existing reporting systems and infrastructure.

SOLUTION

  • User-Friendly Interface: Integrate.io’s intuitive, no-code interface allowed their small team to quickly create and manage robust data pipelines.
  • Seamless Integration: Built-in connectors enabled efficient aggregation of data to Snowflake.
  • Industry-Leading Customer Support: Integrate.io’s dedicated support team provided exceptional guidance and proactive assistance, notably through critical Snowflake upgrades.
  • Cost-Effective and High ROI: The affordable yet highly capable platform is perfectly aligned with their nonprofit budget, delivering significant returns.

RESULTS

  • 90% Reduction in Data Processing Time: New pipelines are now created and set up in minutes instead of two weeks, dramatically enhancing efficiency.
  • Unified, Real-Time Insights: The foundation consolidated all critical data into Snowflake, providing near-real-time analytics that support marketing, fundraising, and finance teams.
  • Improved Fundraising Performance: Advanced predictive analytics and machine learning models enabled accurate forecasting of donor behavior, empowering strategic allocation of fundraising resources.
  • Effortless Scalability: Successfully managed high web traffic during peak fundraising campaigns without downtime or system disruptions.

Integrations Used

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Leukaemia Foundation uses Integrate.io’s platform integrations to save data processing time by 90%

About Leukaemia Foundation

The Leukaemia Foundation of Australia is a forward-thinking nonprofit dedicated to supporting blood cancer patients, funding life-changing research, and raising national awareness. 

The Foundation prides itself on being data-driven, investing significantly in a dedicated data team to harness sophisticated analytics and predictive machine learning models. By leveraging these advanced capabilities, they consistently forecast donor behavior, optimize fundraising campaigns, and make highly informed strategic decisions.

The Challenge: Overcoming Fragmented and Manual Data Processes

Despite its progressive stance, the Foundation faced significant data-related challenges. Manual spreadsheet operations were inefficient and error-prone and unable to meet the demands of a rapidly evolving nonprofit landscape. 

Data fragmentation across various platforms, such as Salesforce CRM, Google Analytics, and social media channels (Meta, TikTok, Google Ads).

Additionally, annual events like "The World’s Greatest Shave" significantly strained their existing systems due to spikes in web traffic.

The Solution: Effortless Data Management and Exceptional Support

After evaluating several options, the Leukaemia Foundation chose Integrate.io’s ELT platform for its robust yet simple solution. Integrate.io’s intuitive low-code interface allowed their lean data team to swiftly create and manage comprehensive data pipelines, significantly reducing technical overhead.

Integrate.io’s extensive collection of pre-built connectors quickly integrated data into Snowflake, creating a centralized data environment and a single source of truth. Exceptional customer support from Integrate.io, particularly during critical updates like the Snowflake infrastructure transition, provided reliability and reassurance.

“Integrate.io has provided us with the best support we've ever experienced from a vendor. They’re quick, transparent, and always proactive, ensuring our team never feels left in the dark.”
Max Fang
Max Fang
Data Engineer, Leukaemia Foundation of Australia

Impactful Results: From Weeks to Minutes - A 90% Efficiency Boost

Integrate.io delivered immediate and tangible benefits:

  • Rapid Efficiency Gains: Data pipeline setup times plummeted from two weeks to just 30 minutes, allowing the team to focus on strategic analytics.

  • Unified Real-Time Insights: By centralizing diverse data sources into Snowflake, teams gained real-time analytics, enhancing marketing, fundraising, and finance operations.

  • Predictive Fundraising: Advanced machine learning models improved donation forecasting accuracy, optimizing campaigns and significantly boosting fundraising results.

  • Reliable Scalability: Integrate.io seamlessly handled traffic surges during major campaigns, ensuring uninterrupted data operations.

“Integrate.io transformed our data strategy. Their user-friendly platform allowed us to effortlessly manage complex pipelines, positioning us to become a truly data-driven nonprofit.”
Max Fang
Max Fang
Data Engineer, Leukaemia Foundation of Australia

The Data-Driven Future: A Cultural Shift Towards Innovation

Today, the Foundation’s teams are fully bought into the data-driven experience. The data team has become the strategic center of the organization, powering essential reporting and insights for all divisions - including marketing, fundraising, and finance. 

Enabled by Integrate.io, they are exploring exciting new frontiers in predictive modeling and machine learning to forecast donations and further refine their campaigns. This strong internal adoption reflects a cultural shift toward embracing data as a core strategic asset, placing the Leukaemia Foundation at the forefront of innovation among nonprofits.

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