Connect Mailgun to 8x8

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Mailgun
+
8x8
These companies automate their data pipelines using Integrate.io

About Mailgun

Mailgun is a set of powerful APIs that enable you to send, receive and track email from your app effortlessly whether you use Python, Ruby, PHP, C#, Node.js or Java.

About 8x8

8x8 is a cloud-based VoIP system that provides an array of communication services to businesses, including virtual office numbers, a versatile communications console and a wide range of analytics. The analytics can provide important call insights - including the average duration of a call and how many calls are abandoned or missed - as well as agent performance analytics, like who is completing the most calls or who has the longest wait times. 8x8 can also use that data to improve customer interactions, tracking agent skill sets in order to match customers with the agents that are most equipped to help them.

Popular Use Cases

Bring all your Mailgun data to Amazon Redshift

Load your Mailgun data to Google BigQuery

ETL all your Mailgun data to Snowflake

Move your Mailgun data to MySQL

Bring all your 8x8 data to Amazon Redshift

Load your 8x8 data to Google BigQuery

ETL all your 8x8 data to Snowflake

Move your 8x8 data to MySQL

8x8's End Points

8x8 Interactions
Track a wide range of data about interactions that your agents have, including what customers are being contacted, the durations of the calls and the number of abandoned calls. Then, integrate that data with any number of tools that track customer interactions to improve your overall customer service performance.
8x8 Campaigns
Monitor interactions within a specific campaign and see data like who is making calls, the total call time, the relevant phone numbers and the record statuses for those interactions i.e. new, queued, accepted, completed or scheduled. These individual campaign metrics can then be used to track campaign performance trends and improve the effectiveness of future campaigns.
8x8 Agents
Get details about an individual agent or group of agents, including their names, IDs, groups, and level of access. You can also use this data to request a range of other information about those agents from different endpoints, including what activities they are involved in or what interactions they have had.
8x8 Groups
Retrieve a list of the agent groups in your organization, including their names, IDs, and deletion statuses. This data will allow you to request more specific information about that group’s performance from other endpoints, such as the agent endpoint.

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Integrates With

8x8
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Aftership
Airtable
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Drift
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Drip
Dundas BI
Elasticsearch
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Eventbrite
FTPS
Facebook Ads
Freshdesk
Fullstory
GitHub
GitLab
GoToWebinar
GoodData
Google Ads
Google Analytics
Google BigQuery
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Google Cloud SQL for PostgreSQL
Google Cloud Spanner
Google Cloud Storage
Google Drive
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Google My Business
Google Sheets
HDFS
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Harvest
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Heap
Help Scout
Heroku Connect
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HubSpot
IBM DB2
Intercom
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Iterable
Jaspersoft
Jira
LinkedIn
Listrak
LivePerson
Loggly
Looker
MS SQL
Magento
MailChimp
MariaDB
Marketo
MemSQL
Microsoft Ads
Microsoft Azure Blob Storage
Microsoft Azure SQL Database
Mixpanel
Mode
MongoDB
MongoDB Atlas
MySQL
NetSuite
Oracle
Oracle Responsys
Outbrain
Papertrail
Pendo
Periscope Data
Pinterest
Pipedrive
PostgreSQL
QlikView
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QuickBooks
RESTful API
Recurly
Revinate
SFTP
SFTP To Go
Salesforce
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Salesforce Pardot
Segment
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Shippo
Shopify
Slack
Snapchat Ads
Snowflake
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Square
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Vertica Analytics Platform
Wrike
Xero
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e-conomic

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