Sync Zendesk Chat Data to CleverTap in Minutes

Last updated: June 17, 2025
Ensure Data Quality
Zendesk Chat
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CleverTap
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  • Customer Since:
    May, 2023
  • Customer Since:
    July, 2018
  • Case Study
    Customer Since:
    August, 2019
  • Customer Since:
    November, 2017
  • Customer Since:
    December, 2021
  • Case Study
    Customer Since:
    January, 2025
  • Customer Since:
    September, 2017
  • Customer Since:
    March, 2022

Table of Contents

  • About Zendesk Chat
  • About CleverTap
  • Popular Use Cases
  • CleverTap's End Points

About Zendesk Chat

Zendesk Chat (formerly Zopim) is a an online marketing, live chat support and web analytics product that is offered as a SaaS model. The product enables companies to chat with visitors in real-time on their websites.

About CleverTap

CleverTap allows users to analyze both business analytics and user engagement on one single platform. This gives CleverTap users insight into app user activity, allowing them to see where users have taken action, what information they find compelling, and where they drop off. This information can help businesses improve their long-term strategies, running clever campaigns, sending personalized push notifications, and creating both triggered and scheduled marketing campaigns.

Popular Use Cases

Bring all your Zendesk Chat data to Amazon Redshift

Load your Zendesk Chat data to Google BigQuery

ETL all your Zendesk Chat data to Snowflake

Move your Zendesk Chat data to MySQL

Bring all your CleverTap data to Amazon Redshift

Load your CleverTap data to Google BigQuery

ETL all your CleverTap data to Snowflake

Move your CleverTap data to MySQL

CleverTap's End Points

CleverTap Cohorts

Gather data about cohorts, or groups of users who have taken certain actions in your app. Measure retention, engagement and a variety of business metrics for a cohort of users on a daily, weekly and monthly basis.

CleverTap Funnels

Retrieve data about a customer’s journeys through your funnel. This data contains the customer’s timeline from start to finish - including how many steps in the funnel the customer completed during that time - which can be used to identify which steps during a funnel most commonly include specific events, such as losing a customer.

CleverTap Segmentation

Gather segmentation data that is filtered based on an array of properties, such as past behavior and profile attributes. Then, use that filtered data to get deeper, more detailed analytics into your product performance or to reach users with personalized, contextualized messaging.

CleverTap People Analytics

Track customer engagement data, including a customer’s name and email address, as well as the date and time they last accessed your product. This allows you to run predictive analytics, which can show when engagement will likely drop or increase based on historical engagement data.

CleverTap API Endpoints

Use CleverTap’s APIs for events, user profiles, dashboard counts and push notifications to filter your data and gather key insights.

CleverTap Retention

Get retention data for a specific cohort of customers by tracking signups and other relevant events during a specified date range. Then, feed that data into your analytics to provide a more comprehensive view of your retention trends over time.

Integrate Zendesk Chat With CleverTap Today

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