Sync Zendesk Chat Data to Slack in Minutes

Last updated: June 17, 2025

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Zendesk Chat
+
Slack
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  • Customer Since:
    May, 2023
  • Customer Since:
    July, 2018
  • Case Study
    Customer Since:
    August, 2019
  • Customer Since:
    November, 2017
  • Customer Since:
    December, 2021
  • Case Study
    Customer Since:
    January, 2025
  • Customer Since:
    September, 2017
  • Customer Since:
    March, 2022

Table of Contents

  • About Zendesk Chat
  • About Slack
  • Popular Use Cases
  • Slack's End Points

About Zendesk Chat

Zendesk Chat (formerly Zopim) is a an online marketing, live chat support and web analytics product that is offered as a SaaS model. The product enables companies to chat with visitors in real-time on their websites.

About Slack

Use the Slack integration to get vital information about your organization, your team, and their habits or productivity.

Popular Use Cases

Bring all your Zendesk Chat data to Amazon Redshift

Load your Zendesk Chat data to Google BigQuery

ETL all your Zendesk Chat data to Snowflake

Move your Zendesk Chat data to MySQL

Bring all your Slack data to Amazon Redshift

Load your Slack data to Google BigQuery

ETL all your Slack data to Snowflake

Move your Slack data to MySQL

Slack's End Points

Slack User
Gather and set information on members of your Slack team: get a user’s identity, find a user with email addresses, set user profile pictures, and more.
Slack Channel
Get info on your team's Slack channels, create or archive channels, invite users, set the topic and purpose, or mark a channel as read. Use this information to track and improve company communication.
Slack Conversation
Interface with all kinds of conversations, including public conversations, private channels, and direct messages.
Slack File
Get info on files uploaded, upload new files, and control things like file sharing, filters, and file information.
Slack Group and User Group
Get info on your team's private channels, or groups, and on your team's user groups.

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