Sync Microsoft OneLake Data to Freshdesk in Minutes

Last updated: June 17, 2025

Ensure Data Quality
Microsoft OneLake
+
Freshdesk
  • Customer Since:
    May, 2023
  • Customer Since:
    July, 2018
  • Case Study
    Customer Since:
    August, 2019
  • Customer Since:
    November, 2017
  • Customer Since:
    December, 2021
  • Case Study
    Customer Since:
    January, 2025
  • Customer Since:
    September, 2017
  • Customer Since:
    March, 2022

Table of Contents

About Microsoft OneLake

Load data into Microsoft OneLake to power your Fabric analytics, data science projects, and real-time business intelligence. Unify all your enterprise data with OneLake as the single data foundation.

About Freshdesk

Freshdesk is a customer support ticketing system that includes a range of ticketing tools such as ticket prioritization, service level agreements, native internal communication between collaborating agents, automated suggestions for ticket solutions and in-depth customer support analytics.

Popular Use Cases

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Move your Freshdesk data to MySQL

Microsoft OneLake's End Points

Table of Contents
  • Connect OneLake for a single source of truth
  • Migrate your data to OneLake in minutes
  • Integrate.io has the OneLake integrations you need
  • How Integrate.io customers grow faster with OneLake data connectors
  • Get started analyzing your OneLake data
  • Why choose Integrate.io for your OneLake integration?
Connect OneLake for a Single Source of Truth
Microsoft OneLake is the centralized data lake for Microsoft Fabric, designed to support powerful analytics, machine learning, and BI across your organization. But its true potential is unlocked only when all your operational data flows into it, clean, timely, and complete.

With Integrate.io’s OneLake connector, you can create a real-time, reliable pipeline from all your source systems directly into OneLake. From there, your data becomes accessible to Power BI, Azure ML, and other Fabric services.

With Integrate.io, you can:
  • Load data from hundreds of SaaS apps, databases, and cloud services into OneLake
  • Structure and transform raw data before loading into Fabric-ready formats
  • Keep OneLake continuously updated with fresh data via scheduled or real-time pipelines
Migrate Your Data to OneLake in Minutes
Populating your OneLake environment shouldn’t require building complex pipelines from scratch. Integrate.io helps you move fast, whether you’re onboarding a new data source or migrating entire data sets.

With Integrate.io, you can:
  • Configure OneLake pipelines with a no-code interface
  • Push high-volume structured and semi-structured data into OneLake from various systems
  • Transform data during ingestion to align with Microsoft Fabric's best practices
  • Eliminate scripting, connector maintenance, and operational overhead
Centralize your data seamlessly and set the foundation for scalable analytics.

Integrate.io Has the OneLake Integrations You Need
Whether you're preparing data for Power BI, real-time dashboards, or advanced ML pipelines in Azure, Integrate.io makes it simple to connect OneLake with the rest of your stack.

Popular integration use cases include:
  • Loading ecommerce data from Shopify and BigCommerce into OneLake for product analytics
  • Sending Salesforce opportunity data into OneLake for forecasting and revenue modeling
  • Consolidating ERP and finance data from NetSuite and QuickBooks into OneLake for unified reporting
  • Moving ad performance and customer behavior data into OneLake for AI/ML model training in Azure ML
With Integrate.io, OneLake becomes your enterprise-grade data lake, populated and enriched automatically.

How Integrate.io Customers Grow Faster with OneLake Data Connectors
Disconnected data prevents your organization from leveraging Microsoft Fabric’s full potential. If OneLake isn’t integrated with your data stack, valuable insights remain locked in silos, unavailable to the tools and teams that need them.

Integrate.io solves this by syncing your most critical data from SaaS platforms, databases, cloud tools, and internal systems directly into OneLake. The result: faster decisions, better analytics, and smarter operations across every department.

Get Started Analyzing Your OneLake Data
Loading your data into OneLake is the first step. From there, Fabric’s entire ecosystem, Power BI, Synapse, Azure ML, can begin delivering real business value.

With Integrate.io, you can:
  • Ingest live sales, marketing, and support data into OneLake
  • Feed unified datasets into Power BI for dashboarding and KPI tracking
  • Train machine learning models in Azure using clean, OneLake-stored data
  • Build scalable lakehouse pipelines without writing code
Get more from Microsoft Fabric by feeding it reliable data from day one.

Why Choose Integrate.io for Your OneLake Integration?
Integrate.io is built for modern data teams that need flexibility, speed, and scale, without sacrificing governance or ease of use.

With Integrate.io, you get:
  • A drag-and-drop ETL/ELT interface tailored for cloud-native data movement
  • Seamless support for Microsoft OneLake and the entire Fabric ecosystem
  • Rich transformation tools, real-time syncs, and deep scheduling control
  • Out-of-the-box connectors for CRMs, ERPs, ecommerce, ads, support systems, and more
  • World-class support and in-depth documentation
Start syncing your data into OneLake today. Book a demo or activate your 14-day free trial and explore the possibilities of a truly unified data lake.

Freshdesk's End Points

Freshdesk Agents
Create, view, and/or modify information associated with one of your support agents, including their contact information (name, email, phone number), their permission level and which customer support group they belong to. You can also see if the agent is currently available to take a ticket and how long they have been available for so that you can assign tickets to appropriately.
Freshdesk Conversations
Retrieve and update information about replies and notes associated with tickets, including the full text of the reply and the IDs of the agents, customer and support ticket associated with the conversation. This will not only allow you to integrate the full content of a support interaction into your customer support analytics but also allow Freshdesk to provide deeper analytics with regards to support agent performance.
Freshdesk Tickets
See an array of information about a support ticket, including the customer that submitted the ticket, the source they submitted it from, the assigned agent, the content of the support request and the priority that Freshdesk has assigned that ticket. This, along with data about the type of support issue that the ticket is addressing, will allow you to more effectively assign the right members of your support team to the right tickets.
Freshdesk Contacts
View data about a contact that has created a Freshdesk support ticket. This includes both basic contact information - like their name, email address, and social media ID - and information that will help you to more effectively assign the right agents to meet that contact’s needs, such as their preferred language, their associated tags and what other tickets they have submitted.

Integrate Microsoft OneLake With Freshdesk Today

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