Sync Segment Data to Delighted in Minutes

Last updated: June 17, 2025
Ensure Data Quality
Segment
+
Delighted
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  • Customer Since:
    May, 2023
  • Customer Since:
    July, 2018
  • Case Study
    Customer Since:
    August, 2019
  • Customer Since:
    November, 2017
  • Customer Since:
    December, 2021
  • Case Study
    Customer Since:
    January, 2025
  • Customer Since:
    September, 2017
  • Customer Since:
    March, 2022

Table of Contents

  • About Segment
  • About Delighted
  • Popular Use Cases
  • Delighted's End Points

About Segment

Segment is a customer data hub that can collect and load your user tracking analytics data into a SQL database.

About Delighted

Delighted is a service that employs single question surveys to provide businesses with real-time customer feedback. Each survey question can have a rating scale for customers to select from as well as a section where customers have the option to leave a free-form comment. This provides both a numerical score - that can be collected to create a Net Promoter Score (NPS) - and useful customer feedback that Delighted can filter and search to retrieve the most useful responses for a given purpose.

Popular Use Cases

Bring all your Segment data to Amazon Redshift

Load your Segment data to Google BigQuery

ETL all your Segment data to Snowflake

Move your Segment data to MySQL

Bring all your Delighted data to Amazon Redshift

Load your Delighted data to Google BigQuery

ETL all your Delighted data to Snowflake

Move your Delighted data to MySQL

Delighted's End Points

Delighted People

Create a survey recipient, including their customer ID, email address and phone number. Then, you can customize your survey delays based on your customers’ needs and preferences, specifying how you want the surveys sent - via SMS or email - and how frequently you want them sent.

Delighted Survey Responses

Retrieve data from customer responses, including the score they selected, any comments they left in response to the survey and the person ID for the customer (which allows you to continue to track their responses). Additionally, use this data to create and update your Net Promoter Score, which can help provide customer analytics both within Delighted and in other data sources via integration.

Delighted Metrics

View important metrics for your account like your NPS and the percentage of your respondents that identified as promoters, passives, or detractors. This provides a broader view of your survey performance that can help you determine your overall business performance.

Delighted Unsubscribes

When someone unsubscribes, you can maintain their previous survey response data and view their old emails. When integrated with other user data, this information can provide key business insights. It can also be used to run an array of business analyses, including predictive analytics.

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