About 8x8
8x8 is a cloud-based VoIP system that provides an array of communication services to businesses, including virtual office numbers, a versatile communications console and a wide range of analytics. The analytics can provide important call insights - including the average duration of a call and how many calls are abandoned or missed - as well as agent performance analytics, like who is completing the most calls or who has the longest wait times. 8x8 can also use that data to improve customer interactions, tracking agent skill sets in order to match customers with the agents that are most equipped to help them.
About Microsoft OneLake
Load data into Microsoft OneLake to power your Fabric analytics, data science projects, and real-time business intelligence. Unify all your enterprise data with OneLake as the single data foundation.
Popular Use Cases
Bring all your 8x8 data to Amazon Redshift
Load your 8x8 data to Google BigQuery
ETL all your 8x8 data to Snowflake
Move your 8x8 data to MySQL
Bring all your Microsoft OneLake data to Amazon Redshift
Load your Microsoft OneLake data to Google BigQuery
ETL all your Microsoft OneLake data to Snowflake
Move your Microsoft OneLake data to MySQL
8x8's End Points
8x8 Interactions
Track a wide range of data about interactions that your agents have, including what customers are being contacted, the durations of the calls and the number of abandoned calls. Then, integrate that data with any number of tools that track customer interactions to improve your overall customer service performance.
8x8 Campaigns
Monitor interactions within a specific campaign and see data like who is making calls, the total call time, the relevant phone numbers and the record statuses for those interactions i.e. new, queued, accepted, completed or scheduled. These individual campaign metrics can then be used to track campaign performance trends and improve the effectiveness of future campaigns.
8x8 Agents
Get details about an individual agent or group of agents, including their names, IDs, groups, and level of access. You can also use this data to request a range of other information about those agents from different endpoints, including what activities they are involved in or what interactions they have had.
8x8 Groups
Retrieve a list of the agent groups in your organization, including their names, IDs, and deletion statuses. This data will allow you to request more specific information about that group’s performance from other endpoints, such as the agent endpoint.
Microsoft OneLake's End Points
Table of Contents
- Connect OneLake for a single source of truth
- Migrate your data to OneLake in minutes
- Integrate.io has the OneLake integrations you need
- How Integrate.io customers grow faster with OneLake data connectors
- Get started analyzing your OneLake data
- Why choose Integrate.io for your OneLake integration?
Connect OneLake for a Single Source of Truth
Microsoft OneLake is the centralized data lake for Microsoft Fabric, designed to support powerful analytics, machine learning, and BI across your organization. But its true potential is unlocked only when all your operational data flows into it, clean, timely, and complete.
With Integrate.io’s OneLake connector, you can create a real-time, reliable pipeline from all your source systems directly into OneLake. From there, your data becomes accessible to Power BI, Azure ML, and other Fabric services.
With Integrate.io, you can:
With Integrate.io’s OneLake connector, you can create a real-time, reliable pipeline from all your source systems directly into OneLake. From there, your data becomes accessible to Power BI, Azure ML, and other Fabric services.
With Integrate.io, you can:
- Load data from hundreds of SaaS apps, databases, and cloud services into OneLake
- Structure and transform raw data before loading into Fabric-ready formats
- Keep OneLake continuously updated with fresh data via scheduled or real-time pipelines
Migrate Your Data to OneLake in Minutes
Populating your OneLake environment shouldn’t require building complex pipelines from scratch. Integrate.io helps you move fast, whether you’re onboarding a new data source or migrating entire data sets.
With Integrate.io, you can:
With Integrate.io, you can:
- Configure OneLake pipelines with a no-code interface
- Push high-volume structured and semi-structured data into OneLake from various systems
- Transform data during ingestion to align with Microsoft Fabric's best practices
- Eliminate scripting, connector maintenance, and operational overhead
Integrate.io Has the OneLake Integrations You Need
Whether you're preparing data for Power BI, real-time dashboards, or advanced ML pipelines in Azure, Integrate.io makes it simple to connect OneLake with the rest of your stack.
Popular integration use cases include:
Popular integration use cases include:
- Loading ecommerce data from Shopify and BigCommerce into OneLake for product analytics
- Sending Salesforce opportunity data into OneLake for forecasting and revenue modeling
- Consolidating ERP and finance data from NetSuite and QuickBooks into OneLake for unified reporting
- Moving ad performance and customer behavior data into OneLake for AI/ML model training in Azure ML
How Integrate.io Customers Grow Faster with OneLake Data Connectors
Disconnected data prevents your organization from leveraging Microsoft Fabric’s full potential. If OneLake isn’t integrated with your data stack, valuable insights remain locked in silos, unavailable to the tools and teams that need them.
Integrate.io solves this by syncing your most critical data from SaaS platforms, databases, cloud tools, and internal systems directly into OneLake. The result: faster decisions, better analytics, and smarter operations across every department.
Integrate.io solves this by syncing your most critical data from SaaS platforms, databases, cloud tools, and internal systems directly into OneLake. The result: faster decisions, better analytics, and smarter operations across every department.
Get Started Analyzing Your OneLake Data
Loading your data into OneLake is the first step. From there, Fabric’s entire ecosystem, Power BI, Synapse, Azure ML, can begin delivering real business value.
With Integrate.io, you can:
With Integrate.io, you can:
- Ingest live sales, marketing, and support data into OneLake
- Feed unified datasets into Power BI for dashboarding and KPI tracking
- Train machine learning models in Azure using clean, OneLake-stored data
- Build scalable lakehouse pipelines without writing code
Why Choose Integrate.io for Your OneLake Integration?
Integrate.io is built for modern data teams that need flexibility, speed, and scale, without sacrificing governance or ease of use.
With Integrate.io, you get:
With Integrate.io, you get:
- A drag-and-drop ETL/ELT interface tailored for cloud-native data movement
- Seamless support for Microsoft OneLake and the entire Fabric ecosystem
- Rich transformation tools, real-time syncs, and deep scheduling control
- Out-of-the-box connectors for CRMs, ERPs, ecommerce, ads, support systems, and more
- World-class support and in-depth documentation
Integrate 8x8 With Microsoft OneLake Today
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