About 8x8
8x8 is a cloud-based VoIP system that provides an array of communication services to businesses, including virtual office numbers, a versatile communications console and a wide range of analytics. The analytics can provide important call insights - including the average duration of a call and how many calls are abandoned or missed - as well as agent performance analytics, like who is completing the most calls or who has the longest wait times. 8x8 can also use that data to improve customer interactions, tracking agent skill sets in order to match customers with the agents that are most equipped to help them.
About SendGrid
Integrate.io provides a data integration solution that allows you to collate and analyze all your SendGrid data and power growth for your business.
Popular Use Cases
Bring all your 8x8 data to Amazon Redshift
Load your 8x8 data to Google BigQuery
ETL all your 8x8 data to Snowflake
Move your 8x8 data to MySQL
Bring all your SendGrid data to Amazon Redshift
Load your SendGrid data to Google BigQuery
ETL all your SendGrid data to Snowflake
Move your SendGrid data to MySQL
8x8's End Points
8x8 Interactions
Track a wide range of data about interactions that your agents have, including what customers are being contacted, the durations of the calls and the number of abandoned calls. Then, integrate that data with any number of tools that track customer interactions to improve your overall customer service performance.
8x8 Campaigns
Monitor interactions within a specific campaign and see data like who is making calls, the total call time, the relevant phone numbers and the record statuses for those interactions i.e. new, queued, accepted, completed or scheduled. These individual campaign metrics can then be used to track campaign performance trends and improve the effectiveness of future campaigns.
8x8 Agents
Get details about an individual agent or group of agents, including their names, IDs, groups, and level of access. You can also use this data to request a range of other information about those agents from different endpoints, including what activities they are involved in or what interactions they have had.
8x8 Groups
Retrieve a list of the agent groups in your organization, including their names, IDs, and deletion statuses. This data will allow you to request more specific information about that group’s performance from other endpoints, such as the agent endpoint.
SendGrid's End Points
Table of Contents
- Connect your SendGrid data for better business insights
- Shift your SendGrid data to your data warehouse in minutes
- Integrate.io has the SendGrid data integrations that you need
- How Integrate.io customers power growth with our SendGrid data connectors
- Get started analyzing your SendGrid data in minutes
- Why choose Integrate.io for your SendGrid data integration
- Explore our SendGrid data integration resources
Connect your SendGrid data for better business insights
SendGrid’s intelligent automation ensures the right emails are sent at the right time to the right customers. Accuracy is key – and it’s just the same with your business data. Having access to accurate, complete business data allows you to be more agile and make smarter, faster business decisions.
SendGrid integration allows you to:
SendGrid integration allows you to:
- Keep your customer records and contact details up to date and ensure that information is consistent across your various business apps
- Monitor email delivery success rates and other aspects of email campaign success, such as clickthrough rate and conversions
- Combine SendGrid data with data from other marketing campaigns for more impactful reporting
Push your SendGrid data to your data warehouse in minutes
SendGrid’s email API services make it easy for businesses to create email marketing campaigns. It should be just as simple to collate and combine the data from these campaigns and see the impact your business emails are having.
- Integrate.io is a low-code ETL (extract, transform, load) platform designed to link to the business data that matters to you.
- Our ETL tools connect to the data you need, draws it into your chosen data warehouse, and transform it in situ for efficiency.
- Save time, money, and effort by avoiding manual coding of pipelines and connections.
Integrate.io has the SendGrid data integrations that you need
Integrate.io offers a range of native and custom-built data integrations that can bring data in to support and complement your SendGrid data. As a competitive business, you can hone your email marketing campaigns with data from:
Our ETL solution provides a connection to so many data sources, but if there’s a particular app or SaaS, you need access to, speak to a member of our team. We’ll explore the best ways to create those connections and can point you in the direction of resources such as our connector templates.
View all the currently available and upcoming integrations for Integrate.io here.
- Salesforce
- Square
- Shopify
- Facebook Ads
- TikTok Ads
- YouTube Analytics
Our ETL solution provides a connection to so many data sources, but if there’s a particular app or SaaS, you need access to, speak to a member of our team. We’ll explore the best ways to create those connections and can point you in the direction of resources such as our connector templates.
View all the currently available and upcoming integrations for Integrate.io here.
How Integrate.io customers power growth with our SendGrid data connectors
The use cases for SendGrid integration are numerous. Developers can create customer contact forms with PHP and SendGrid. Collating all the data from these contact forms could help you hone other aspects of your marketing, such as your blogs or social media advertising.
Using the super fast CDC capabilities of Integrate.io allows you to utilize BI tools to analyze data from SendGrid could help with troubleshooting leads that won’t convert, customers that never reply or click through, or other aspects of your email marketing strategy that you currently struggle with. Discover the metrics you need to focus on and put relevant changes into action immediately.
Data integration is vital for successful businesses – Learn why here.
Using the super fast CDC capabilities of Integrate.io allows you to utilize BI tools to analyze data from SendGrid could help with troubleshooting leads that won’t convert, customers that never reply or click through, or other aspects of your email marketing strategy that you currently struggle with. Discover the metrics you need to focus on and put relevant changes into action immediately.
Data integration is vital for successful businesses – Learn why here.
Get started analyzing your SendGrid data in minutes
Our team will help you set up your Integrate.io account and credentials. Once you’re active, you can use our intuitive interface, combined with your SendGrid authentication details, to create connections to the data you need.
Utilize our CDC functionality to only bring data across when it’s relevant to you. There’s no need to do a full historical data dump every time you connect, which helps you remain agile and flexible.
Utilize our CDC functionality to only bring data across when it’s relevant to you. There’s no need to do a full historical data dump every time you connect, which helps you remain agile and flexible.
Why choose Integrate.io for your SendGrid data integration
SendGrid is more than just an email program, and Integrate.io is more than just data integration. We provide a speedy, low-code ETLplatform designed for the fast-moving world of modern business. Integrate.io is highly scalable and grows with you, allowing you to create as many or as few data pipelines as required.
Connect your SendGrid data to your Amazon Redshift or Snowflake warehouse with ease for real-time data replication. Once all your data is present, you can use business intelligence (BI) tools to sift through your email marketing data for business-transforming insights, transforming raw data into confident business decisions.
Speak to us today about the data integration platform built to power data-driven growth for all types of businesses. Try it for yourself. Sign up for your free trial of our ETL services, and be sure to schedule a meeting with our team to get the best experience from your trial.
Connect your SendGrid data to your Amazon Redshift or Snowflake warehouse with ease for real-time data replication. Once all your data is present, you can use business intelligence (BI) tools to sift through your email marketing data for business-transforming insights, transforming raw data into confident business decisions.
Speak to us today about the data integration platform built to power data-driven growth for all types of businesses. Try it for yourself. Sign up for your free trial of our ETL services, and be sure to schedule a meeting with our team to get the best experience from your trial.
Explore our SendGrid data integration resources
We pride ourselves on providing a range of practical resources for our users. You can find out more about SendGrid and other automated marketing integration choices in these articles:
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