About 8x8
8x8 is a cloud-based VoIP system that provides an array of communication services to businesses, including virtual office numbers, a versatile communications console and a wide range of analytics. The analytics can provide important call insights - including the average duration of a call and how many calls are abandoned or missed - as well as agent performance analytics, like who is completing the most calls or who has the longest wait times. 8x8 can also use that data to improve customer interactions, tracking agent skill sets in order to match customers with the agents that are most equipped to help them.
About Webhook
Send data to and receive data from virtually any application using Integrate.io's Webhooks connector. With webhook-based pipelines, you can power real-time integrations, event-driven workflows, and seamless data exchange across your tech stack.
Popular Use Cases
Bring all your 8x8 data to Amazon Redshift
Load your 8x8 data to Google BigQuery
ETL all your 8x8 data to Snowflake
Move your 8x8 data to MySQL
Bring all your Webhook data to Amazon Redshift
Load your Webhook data to Google BigQuery
ETL all your Webhook data to Snowflake
Move your Webhook data to MySQL
8x8's End Points
8x8 Interactions
Track a wide range of data about interactions that your agents have, including what customers are being contacted, the durations of the calls and the number of abandoned calls. Then, integrate that data with any number of tools that track customer interactions to improve your overall customer service performance.
8x8 Campaigns
Monitor interactions within a specific campaign and see data like who is making calls, the total call time, the relevant phone numbers and the record statuses for those interactions i.e. new, queued, accepted, completed or scheduled. These individual campaign metrics can then be used to track campaign performance trends and improve the effectiveness of future campaigns.
8x8 Agents
Get details about an individual agent or group of agents, including their names, IDs, groups, and level of access. You can also use this data to request a range of other information about those agents from different endpoints, including what activities they are involved in or what interactions they have had.
8x8 Groups
Retrieve a list of the agent groups in your organization, including their names, IDs, and deletion statuses. This data will allow you to request more specific information about that group’s performance from other endpoints, such as the agent endpoint.
Webhook's End Points
Table of Contents
- Connect with Webhooks for a single source of truth
- Migrate and sync data in minutes with Webhooks
- Integrate.io has the Webhooks integrations you need
- How Integrate.io customers grow faster with Webhooks data connectors
- Get started analyzing your Webhooks data
- Why choose Integrate.io for your Webhooks integration?
- Explore our Webhooks ETL resources
Connect with Webhooks for a Single Source of Truth
Webhooks enable applications to communicate instantly when events occur, without waiting for batch syncs or scheduled updates. With Integrate.io's Webhooks connector, you can ingest and deliver data as soon as it's created, keeping your systems aligned in real time.
With Integrate.io, you can:
With Integrate.io, you can:
- Accept webhook payloads from SaaS apps, APIs, and internal systems directly into your data lake or warehouse
- Send transformed data as webhook POSTs to external applications that need live updates
- Centralize webhook activity for analytics, monitoring, and governance
Migrate and Sync Data in Minutes with Webhooks
No need to hand-code custom listeners or outbound integrations. Integrate.io makes webhook setup simple and scalable.
With Integrate.io, you can:
With Integrate.io, you can:
- Build inbound webhook endpoints in minutes using our drag-and-drop interface
- Transform incoming webhook payloads on the fly before sending to your data store
- Deliver webhook data to destinations like Snowflake, BigQuery, Redshift, or Databricks
- Create outbound webhook actions to notify downstream tools whenever your pipelines process new data
Integrate.io Has the Webhooks Integrations You Need
Webhooks make it possible to connect any system, even if it doesn't have a prebuilt connector. Integrate.io bridges the gap between event-driven apps and your data ecosystem.
Popular integration use cases include:
Popular integration use cases include:
- Streaming Stripe or Shopify events into your warehouse for live revenue dashboards
- Capturing marketing events from Facebook Ads, Google Ads, or custom APIs
- Sending lead updates from your pipeline into Slack or Microsoft Teams using outbound webhooks
- Receiving IoT device or telemetry data as webhooks and storing it in OneLake, Databricks, or Synapse
How Integrate.io Customers Grow Faster with Webhooks Data Connectors
If you're only relying on batch imports or static APIs, you're missing the real-time insights your business needs. With Webhooks, your data flows the instant something happens, an order is placed, a lead is created, a ticket is closed.
Integrate.io turns these events into actionable data pipelines that fuel analytics, reporting, and automated workflows. Faster signals, fresher insights, smarter decisions.
Integrate.io turns these events into actionable data pipelines that fuel analytics, reporting, and automated workflows. Faster signals, fresher insights, smarter decisions.
Get Started Analyzing Your Webhooks Data
Once webhook events are flowing into your ecosystem, you can unlock endless possibilities:
- Ingest events into warehouses for instant KPI tracking
- Trigger downstream analytics or ML pipelines whenever events arrive
- Feed webhook data into dashboards, marketing tools, or alerting systems
Why Choose Integrate.io for Your Webhooks Integration?
Integrate.io provides the simplest and most reliable way to build webhook-powered pipelines, without custom code or maintenance headaches.
With Integrate.io, you get:
With Integrate.io, you get:
- A no-code interface for configuring webhook listeners and senders
- Support for inbound and outbound webhooks across hundreds of use cases
- Real-time data transformation and enrichment capabilities
- Robust monitoring, logging, and error handling for mission-critical data flows
- A support team that understands both webhook quirks and enterprise integration needs
Integrate 8x8 With Webhook Today
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