Sync Help Scout Data to Drift in Minutes

Last updated: June 17, 2025

Ensure Data Quality
Help Scout
+
Drift
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  • Customer Since:
    May, 2023
  • Customer Since:
    July, 2018
  • Case Study
    Customer Since:
    August, 2019
  • Customer Since:
    November, 2017
  • Customer Since:
    December, 2021
  • Case Study
    Customer Since:
    January, 2025
  • Customer Since:
    September, 2017
  • Customer Since:
    March, 2022

Table of Contents

  • About Help Scout
  • About Drift
  • Popular Use Cases
  • Help Scout's End Points
  • Drift's End Points

About Help Scout

Help Scout help desk software provides businesses with marketing automation, reports, live chat features, and more that help them increase internal productivity and personalize customer interactions. In the big picture, this allows them to streamline their communications and hone long-term strategies, thereby improving customer satisfaction and sending more effective communications.

About Drift

Drift is the world’s first conversation-driven marketing platform. It’s bots work like virtual assistants for your website, connecting your business with leads by starting conversations and scheduling meetings in real-time. This automates and streamlines the sales process, allowing companies to connect with the most qualified leads right away.

Popular Use Cases

Bring all your Help Scout data to Amazon Redshift

Load your Help Scout data to Google BigQuery

ETL all your Help Scout data to Snowflake

Move your Help Scout data to MySQL

Bring all your Drift data to Amazon Redshift

Load your Drift data to Google BigQuery

ETL all your Drift data to Snowflake

Move your Drift data to MySQL

Help Scout's End Points

Help Scout Conversations
List, retrieve, create, or update conversations to keep your team on the same page, and use built-in chat and features to make conversations with customers more efficient, useful, and effective.
Help Scout Threads
Create conversation threads, update thread text, and retrieve the original thread text to stay on top of customer interactions and maintain communications over time.
Help Scout Attachments
Move and add Help Scout attachments easily and effectively to ensure efficient communications and send targeted, personalized messages.

Drift's End Points

Drift Contacts
Convert leads and close deals with user-friendly, seamless communication experiences. Then, use this to grow your contact lists and create more targeted, effective marketing material.
Drift Conversations & Messages
Use the conversation tools to avoid forms and follow-ups so that you can connect your business with the best leads in real-time. Then, integrate with other customer support, sales, and marketing tools to streamline your communication and improve long-term customer retention.

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