About Help Scout
Help Scout help desk software provides businesses with marketing automation, reports, live chat features, and more that help them increase internal productivity and personalize customer interactions. In the big picture, this allows them to streamline their communications and hone long-term strategies, thereby improving customer satisfaction and sending more effective communications.
Stamped.io helps companies easily gather and display user-generated content (UGC) - like reviews and star ratings - through the use of automated surveys and in-email forms. This kind of content is one of the most powerful tools available today, and it can be used to improve SEO, increase social proof, retain customers, strengthen marketing strategies, and more.
Popular Use Cases
Bring all your Help Scout data to Amazon Redshift
Load your Help Scout data to Google BigQuery
ETL all your Help Scout data to Snowflake
Move your Help Scout data to MySQL
Bring all your Stamped.io data to Amazon Redshift
Load your Stamped.io data to Google BigQuery
ETL all your Stamped.io data to Snowflake
Move your Stamped.io data to MySQL
Help Scout's End Points
Help Scout Conversations
List, retrieve, create, or update conversations to keep your team on the same page, and use built-in chat and features to make conversations with customers more efficient, useful, and effective.
Help Scout Threads
Create conversation threads, update thread text, and retrieve the original thread text to stay on top of customer interactions and maintain communications over time.
Help Scout Attachments
Move and add Help Scout attachments easily and effectively to ensure efficient communications and send targeted, personalized messages.
Stamped.io's End Points
Download invoices, upgrade or downgrade your plans, and upgrade your account. This will help you maintain your finances and stay on the right track.
Control your reviews: change the format and timing of emails, decide what products will trigger a review request, prioritize items to be reviewed, and more. This can improve response rates and the quality of reviews, which can help your long-term efforts.
Offer your customers incentives coupons to encourage them to share reviews and to return to your store. This is an effective way to upsell your products, thereby increasing revenue and customer acquisition.
Add a “Product Reviews” tab to your Facebook page, and social sharing icons in your email footers, or connect your social accounts to push your reviews on Facebook and Twitter. These kinds of changes can increase traffic, time on site, and sales conversions.