Connect BigCommerce to Freshdesk
About BigCommerce
Integrating BigCommerce with your data sources is an important step in the process of growing your business. It can help you make more informed decisions that will result in higher sales volumes and stronger customer loyalty. Use the BigCommerce connector from Integrate.io to sync your inventory with BigCommerce as often as you need from Integrate.io's very fast CDC platform.
About Freshdesk
Freshdesk is a customer support ticketing system that includes a range of ticketing tools such as ticket prioritization, service level agreements, native internal communication between collaborating agents, automated suggestions for ticket solutions and in-depth customer support analytics.
Popular Use Cases
Bring all your BigCommerce data to Amazon Redshift
Load your BigCommerce data to Google BigQuery
ETL all your BigCommerce data to Snowflake
Move your BigCommerce data to MySQL
Bring all your Freshdesk data to Amazon Redshift
Load your Freshdesk data to Google BigQuery
ETL all your Freshdesk data to Snowflake
Move your Freshdesk data to MySQL
BigCommerce's End Points
Table of Contents
- Connect your BigCommerce data to a streamlined data dashboard
- ELT your BigCommerce data anywhere, within minutes
- Integrate.io has the BigCommerce data integrations that you need
- How Integrate.io customers power growth with our BigCommerce data connectors
- Why choose Integrate.io for your BigCommerce data integration
- Explore our BigCommerce ELT resources
Connect your BigCommerce data to a streamlined data dashboard
Gain instant access to all of the data you need to make critical marketing decisions.
- Access to real-time marketing and customer data
- Instantly see overstock inventory and product sales trends
- Empower your sales team to sell the right products at the right time
ELT your BigCommerce data anywhere, within minutes
Our ELT platform provides deep Ecommerce capability for data teams. Through our reverse ELT capability, your team has access to the right data.
- Updates data fields within minutes
- Remote access for every member of your team that needs it
- Streamlined access to the most recent and relevant data
Integrate.io has the BigCommerce data integrations that you need
Integrate.io has created a variety of BigCommerce data integrations to help merchants connect their BigCommerce stores to various third-party apps and services in order to increase the sales of their products and services.
With these integrations, merchants can maintain relationships with customers who have previously purchased items from their store, which can help them improve their sales and increase the overall customer satisfaction of their website. Using Integrate.io's data integrations, merchants can connect their BigCommerce store to third-party apps like Google Analytics, Facebook Ads, and Shopify, which allows them to see the most important metrics about the performance of their store.
Integrate.io's data integrations empower merchants to integrate multiple third-party apps and services at once, which allows them to see all of their sales data in one place and can then use this information in order to make informed decisions about how they should optimize their site in order to increase sales.
Integrating with multiple third-party apps and services at once lets merchants reduce the amount of time it takes them to create new content for their site in order to attract more customers and increase sales, as well as reduce the amount of time they spend trying to figure out which CMS or app is best suited for them.
Transform the way your team sees and interprets BigCommerce data with Integrate.io's Big Commerce data. We'll show you how.
With these integrations, merchants can maintain relationships with customers who have previously purchased items from their store, which can help them improve their sales and increase the overall customer satisfaction of their website. Using Integrate.io's data integrations, merchants can connect their BigCommerce store to third-party apps like Google Analytics, Facebook Ads, and Shopify, which allows them to see the most important metrics about the performance of their store.
Integrate.io's data integrations empower merchants to integrate multiple third-party apps and services at once, which allows them to see all of their sales data in one place and can then use this information in order to make informed decisions about how they should optimize their site in order to increase sales.
Integrating with multiple third-party apps and services at once lets merchants reduce the amount of time it takes them to create new content for their site in order to attract more customers and increase sales, as well as reduce the amount of time they spend trying to figure out which CMS or app is best suited for them.
Transform the way your team sees and interprets BigCommerce data with Integrate.io's Big Commerce data. We'll show you how.
How Integrate.io customers power growth with our BigCommerce data connectors
Integrate.io customers are powering growth with BigCommerce data connectors. Integrate.io customers save time by automating data sync processes and increasing efficiency. They're also improving data quality by reducing the chances of human error, increasing the chance of accurate reporting, and generating actionable insights.
Businesses that use Integrate.io to connect their BigCommerce store with a CRM system or other data source are able to increase sales and decrease costs. These benefits can be realized in just a few weeks, so there's no need to wait for a large-scale project to take off before making an impact.
There are many ways that you can integrate BigCommerce data into your apps and websites, but when you have Integrate.io on your side, you can connect to BigCommerce from anywhere. Our connectors allow you to pull all the relevant data from BigCommerce and use it in your apps with just a few clicks of a button.
Integrating with BigCommerce can improve your app's customer experience by providing more accurate product information, improving order status tracking, and offering more detailed analytics. With Integrate.io's connectors, you can also create custom reports to visualize the data in multiple formats.
Businesses that use Integrate.io to connect their BigCommerce store with a CRM system or other data source are able to increase sales and decrease costs. These benefits can be realized in just a few weeks, so there's no need to wait for a large-scale project to take off before making an impact.
There are many ways that you can integrate BigCommerce data into your apps and websites, but when you have Integrate.io on your side, you can connect to BigCommerce from anywhere. Our connectors allow you to pull all the relevant data from BigCommerce and use it in your apps with just a few clicks of a button.
Integrating with BigCommerce can improve your app's customer experience by providing more accurate product information, improving order status tracking, and offering more detailed analytics. With Integrate.io's connectors, you can also create custom reports to visualize the data in multiple formats.
Get started analyzing your BigCommerce data in minutes
Integrate.io's BigCommerce integration connector will let you analyze your product data and get a comprehensive view of your store performance in one easy-to-use dashboard. Once you've set up your Integrate.io account and any API connectors, you can begin to connect your BigCommerce store with your Integrate.io account. You will need your BigCommerce account information to get started.
With the BigCommerce connector, you can see which products are selling well and which customers are buying what. Plus, you can create custom dashboards that highlight specific areas of interest, such as new customer signups or the sales per month per category.
With backend integrations to more than 40 different tools like Google Analytics and Google AdWords, your data is easier to analyze and more accessible to make decisions and encourage more customers to checkout with their purchases from your storefront or online store at BigCommerce.com.
With the BigCommerce connector, you can see which products are selling well and which customers are buying what. Plus, you can create custom dashboards that highlight specific areas of interest, such as new customer signups or the sales per month per category.
With backend integrations to more than 40 different tools like Google Analytics and Google AdWords, your data is easier to analyze and more accessible to make decisions and encourage more customers to checkout with their purchases from your storefront or online store at BigCommerce.com.
Why choose Integrate.io for your BigCommerce data integration
Integrate.io is the software solution for data integration and synchronization between multiple platforms, including BigCommerce. It allows you to:
Integrate.io is also an ideal solution for companies that have a large number of customers and suppliers. Combine your customers' orders with your suppliers' invoices, provide a complete view of all your transactions, and save time and money by eliminating manual processing errors.
It's time to benefit from a BigCommerce data integration from Integrate.io. You'll save time and get a better view of the data your organization collects. Schedule a demo today.
- Combine all your data sources into a single database
- Identify high-traffic and high-conversion pages
- Optimize store merchandising and functionality
- Track SKU performance and forecast accurately
Integrate.io is also an ideal solution for companies that have a large number of customers and suppliers. Combine your customers' orders with your suppliers' invoices, provide a complete view of all your transactions, and save time and money by eliminating manual processing errors.
It's time to benefit from a BigCommerce data integration from Integrate.io. You'll save time and get a better view of the data your organization collects. Schedule a demo today.
Explore our BigCommerce ELT resources
BigCommerce can be an effective tool if you can feed it the information that it needs. Our BigCommerce ELT resources help it integrate with other systems and ensure that it is getting all of the required data. You'll be surprised how easy it is to get BigCommerce working with other platforms using Integrate.io.
Check out our latest BigCommerce-related articles:
Check out our latest BigCommerce-related articles:
- 5 BigCommerce Tech Stack Tools You Need to Know About - Read More
- Choosing ELT for BigCommerce: What to Consider - Read More
- 8 Tips to Build a Strong BigCommerce Tech Stack - Read More
- Shopify: Shopify is a popular e-commerce platform that allows companies to manage an online store.
- Amazon Redshift: Amazon Redshift is a fully-managed data warehouse that is cloud-based.
- Heroku Postgress: Heroku Postgres is a managed SQL database service with many features.
Freshdesk's End Points
Freshdesk Agents
Create, view, and/or modify information associated with one of your support agents, including their contact information (name, email, phone number), their permission level and which customer support group they belong to. You can also see if the agent is currently available to take a ticket and how long they have been available for so that you can assign tickets to appropriately.
Freshdesk Conversations
Retrieve and update information about replies and notes associated with tickets, including the full text of the reply and the IDs of the agents, customer and support ticket associated with the conversation. This will not only allow you to integrate the full content of a support interaction into your customer support analytics but also allow Freshdesk to provide deeper analytics with regards to support agent performance.
Freshdesk Tickets
See an array of information about a support ticket, including the customer that submitted the ticket, the source they submitted it from, the assigned agent, the content of the support request and the priority that Freshdesk has assigned that ticket. This, along with data about the type of support issue that the ticket is addressing, will allow you to more effectively assign the right members of your support team to the right tickets.
Freshdesk Contacts
View data about a contact that has created a Freshdesk support ticket. This includes both basic contact information - like their name, email address, and social media ID - and information that will help you to more effectively assign the right agents to meet that contact’s needs, such as their preferred language, their associated tags and what other tickets they have submitted.
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