Revinate's Guest Data Platform includes a suite of products and tools to support the automation of marketing and reputation management activities in the hotel and hospitality industry. These include Revinate Marketing, Revinate Hotel CRM, and Revinate Guest Feedback.
With the 'Snap Kit' developer platform, you can build the best features of Snapchat into your apps. This helps you reach a wider audience of Snapchat's more than 200 million users. With Snap Kit, your apps become more shareable as users can easily publish their best experiences from your app with their Snapchat friends.
Bring all your Revinate data to Amazon Redshift
Load your Revinate data to Google BigQuery
ETL all your Revinate data to Snowflake
Move your Revinate data to MySQL
Bring all your Snapchat data to Amazon Redshift
Load your Snapchat data to Google BigQuery
ETL all your Snapchat data to Snowflake
Move your Snapchat data to MySQL
Revinate Marketing includes drag-and-drop, no-code tools to help you establish better relationships with guests through beautiful, responsive email marketing campaigns. The platform's email marketing tools facilitate the creation and sending of relevant, personalized electronic communications that stand out in your hotel guest's busy email inboxes.
Revinate's no-code interface empowers non-tech-savvy users to create automated lifecycle email drip campaigns. The platform allows you to quickly build and send emails that notify guests of hotel discounts, promotions, and special offers. You can also personalize your email campaigns through triggered automation, dynamic content, segmentation, and merge tags.
Revinate Marketing also includes powerful analytics tools to provide the actionable insights you need to understand what's working and boost conversion rates. Perform A/B testing on your subject lines, copy, offers, and calls to action to identify what produces the highest chance of conversion. Monitor and benchmark the results of your campaigns, see where guests are clicking, and understand guest behavior in response to your marketing through easy-to-understand, real-time reports.
Revinate Hotel CRM supports the building of better guest relationships through Rich Guest Profiles. Rich Guest Profiles centralize the data you have for guests, allowing you to integrate multiple sources of information into a single hotel CRM system for a high-level view of all guest data. Pull and integrate information directly from your property management system (PMS), so you can see all information related to each guest, including guest stay history, guest survey results, loyalty scores, campaign engagement, total lifetime value, and other valuable statistics.
Revinate Hotel CRM pulls insights from your Rich Guest Profiles to create Custom Arrival Reports. These provide your team with detailed information to surprise and delight arriving visitors. The platform's Database Insights tools offer real-time reports that show your top booking channels, most profitable geographies, and new business opportunities.
Integration with over 75 PMS systems means you'll be able to pull data from most property management systems for the best insights possible.
Revinate Guest Feedback consolidates and reports on data from guest surveys and reputation management, so you have the actionable data you need to improve your guest experiences and online rankings. Guest Feedback tools help you manage your reputation by allowing you to respond to negative and positive guest reviews — on Booking.com, Google, TripAdvisor, and other sites — from a single interface. The platform includes a ticketing system so you can communicate hotel service-related problems to the relevant staff or department for the swiftest resolution possible. Revinate Guest Feedback also lets you manage all of your hotel's social media accounts from one place.
Revinate Multi-Hotel Analytics and Reporting features allow you to (1) scale your marketing and reputation management activities and (2) derive analytical insights for all your hotel locations. By providing a holistic view of all data related to multiple PMSs, CRMs, hotels, and guest record systems, you identify the best ways to improve guest satisfaction across all of your departments and hotel locations.
With the Creative Kit, you can incorporate a 'Share to Snapchat' button on your apps and websites, so your users can share their game stats, noteworthy articles, and other information with their Snapchat friends. Not only are these shares fun for your users, but they also include your branded logo, video, GIF, or link.
With the Login Kit, you can give your users the option to register and log in to your app with their Snapchat details. This allows people who are already logged into the Snapchat platform to interact with your platform faster and more seamlessly.
With the Snapchat Bitmoji Kit, your users can incorporate their favorite Bitmojis into your apps. That way, they can continue expressing their moods and emotions in the way they've grown to love on the Snapchat platform.
With the Snapchat Story Kit, your users can integrate their Snapchat stores into your apps. The feature allows users to share stories, search public community stories, and embed highlights within your apps. Also, with Snapchat's Publisher API, you can easily export data into your analytics tools.
With Snapchat's Ad Kit, you can start earning ad revenue by building fullscreen, Snap Ads into your apps and platforms.